Work down the list
Almost every microphone problem is one of four things, in this order.
- Browser permission was denied — check the padlock in the address bar.
- The wrong input device is selected — pick it in the MyThorneAI audio check.
- A school policy blocks media capture — IT has to allow the domain.
- A headset is muted at the hardware switch, which the browser cannot see.
Was this helpful?
Still need help?
Confused? Ask a question, report a bug, or request a feature. Signed in? Contact us from your dashboard.