The role
You will run onboarding for new districts, train teachers who did not ask for another tool, and notice the pattern behind the third support ticket about the same thing.
Half the job is the schools. The other half is telling us what to fix.
What we are looking for
No two people on this team came from the same place.
- You have supported schools or districts before, in any capacity.
- You can teach a room of sceptical adults without losing them.
- You write clearly, because most of this happens over email.